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Frequently Asked Questions

Will I receive an invoice each month?

No, we do not mail out invoices.

Where do I mail my payment

4 Star Storage - P.O. Box 930784, Wixom, Michigan 48393

Can I switch the size of my unit once I reserve it online?

Yes, you can if there is availability in the other size unit.

What is an on-site Manager?

A manager who lives on the premises.

What are the normal hours to access the gate?

7:00am to 9:00pm - 7 days a week.

How do I get 24 hour access to the gate?

Please call 248.231.6234 to set up that option

How much is my security deposit?


When is my rent due?

The 1st day of the month

Do I need my own insurance?

Yes, 4 Star Storage is not responsible for insuring any personal items stored in a unit or on the premises.

How long is the grace period before a late fee charge?

10 days

When do I get my security deposit back?

If proper notice is given, and your unit is empty and clean, it will be mailed to you within five days of your move out.

Can I purchase a lock?

Yes, all our offices have locks to purchase.

What is the recommended lock to use?

We recommend a disc lock.

Can I sublease my unit?

No, only the tenant on the lease can use the unit.

Can I use the dumpster on site?

No, it is not for individual use.